Our Service Franchisee will undertake the following activities and services
- Timely Commissioning of equipment as per Rinac requests following the laid down process.
- Warranty PM Services to all equipment supplied by Rinac for one year or agreed extended time period.
- AMC PM services for those customers who already have AMC contracts with Rinac India.
- Attending to break down calls as per SLA to all Systems which are under warranty or AMC with us including replacement of defective or worn-out parts.
- Attending to customer’s service requirements which are not under warranty or AMC on a chargeable basis.
- Supply of required spares to the customer on a need basis against customer orders.
- Constant interaction with customers and timely converting warranty customers to AMC customers and renewing the expired AMC contract through the sales process laid down by Rinac India.
E mail: firstname.lastname@example.org
Toll free number: 1800-4-252-252
Mobile number: 9945004624
Ticketing system URL/Web front end link: (service software:rinac.fieldcircle.com)